We have two buyers, both of them reserved items last Feb. 7[Buyer A] and 8[Buyer B], 2008. Buyer A reserved an item worth PHP240 and Buyer B naman worth PHP750. FYI: We only gave 3 days reservation grace period. Buyer A never tried to contact us after we confirmed her reservation. Hinayaan nlang namin thinking baka busy sa school but after a week wala pa rin. We sent her PM's, emails, text msgs but to no avail until now. Buyer B, asked a favor to give her 2 weeks reservation grace period. We said yes coz she promised us she will buy the item by hook or by crook and besides this will be her 2nd transaction [our first one was a hassle-free naman which she bought 5 items pa ata if we're not mistaken] and she will be buying 3 pcs pa. We also email Buyer B, Pmed and sent text messages but as if wala lang narereceive.
We're an online buyers also but we always see to it before we make reservation or before we bid [in eBay] we have the money to pay the item/s we want to buy to avoid hassles on both parties. We've encountered so many joybidders in our eBay stores and we still give them a chance to find ways to pay us before we give them negative feedback. We tend to bend our own store terms of sale kahit hindi dapat just to smoothen things out at para di din sila mapapahiya sa world kse naaawa din kaming mag bigay ng negative feedback sa kanila. Ganyan kami ka understanding na sellers but if dinideadma na kami as if parang walang reservations na nangyari, ibang usapan na yun. We have 1 buyer here whom wasn't able to pay her account on time but asked a favor not to put her name and picture on our Bogus Buyer.Deadbeats [Non-paying Clients] Section and she explained to us her side. What we did was we gave her a win-win option which she agreed naman so we gave her 2 weeks extention if we're not mistaken, paid us, got the item, so happy with it and even regretted why she didn't reserved more coz she and her tita love the fabric and item so much. See, we're so humane. We just want the buyers to be more responsible with their actions coz we the sellers here in Multiply mean business, as in BUSINESS! PINAGHIRAPAN NAMIN TO [being our hobby or source of income], SANA NAMAN UNAWAIN NYO KAMI!!! Let's not waste our precious time, ok?!
Now, we want to ignore all these nlang sana coz we're not a huge fan of stuff like this but on the back of our minds, someone's telling us to give these girls some lessons. Peeps should we post their [Buyer A & Buyer B] accounts, infos and pics on our Bogus Buyers.Deadbeats Section today or wait for 3 more days with their replies? Ya know, just for the benefit of the doubt.
Our co-sellers or those reponsible buyers [you know who you are-be proud of it!], your comments are all welcome and we'd be so glad to read them and ponder on 'em. Tnx muchos gorgeous! Have a great Sunday! :)
 | I'm a seller too. So far I haven't encountered any scammer yet (knock on wood). I just don't believe in placing a face on my site and telling everyone that this person did this and that. Kasi it won't look good on her or him and yes, even me. So what I do is ask for the payment before delivery. The payment made is the reservation. This is to avoid "changing of minds" about the item. Also it would help me avoid doing transactions with scammers.
The payment I received prior to delivery is the reservation and until I received the payment, the item remains for sale.
There may be numerous reasons why buyers fail to pay up or reply promptly and it's not even my business and I cannot demand too much from my buyers. We are all busy people that's why we're doing business at home or shopping online. I just make sure that when I get the payment, I have to send the item in its very best condition within the week payment has been made.
I just pity those buyers and sellers who have been scammed (to the point that they lost their hard-earned money to someone else they don't even know). Pero I don't understand buyers (from scanning the rants in many multiply site) that they received a product that was different by what they thought it would be. To prevent this, I post actual pictures of the items (except the flowers I sell since pictures will last and flowers will wilt) and what they see is what they get. If it's not as pretty as the picture, then I must have caught good lighting while I was taking the pictures. |
 | I'm a seller and a buyer. I agree with you about bending the rules and being humane BUT the buyer should also be responsible for her actions. If she promised you something, she should mean it. Doing business online is not as easy as it seems. It's all based on trust. But in this case, since your buyer explained her side naman and begged you not to post her pic on the bogus buyers section, maybe just forgive her. This also happened to me a few times already but even if I kept on saying na I'll post their pics on the bogus buyers' folder, I still don't think I have the heart to that to them. I don't think naman na they really intended such things to happen in the first place. Maybe if they did something more serious than just breaking their promise, I'll probably do that. I guess we should just charge it to experience. This is just my opinion. :) |
 | Tnx sa mga nag comment. We really appreciate 'em mga sis. :)
We can compromise naman, our communication line is always open. But we need to give joy buyers the lessons they deserve. After 3 days if we don't hear from them, then maybe we need to take some action to this. Masakit man sa loob namin para di na maulit at wag ng tularan.
Tnx! |
 | yes give them a lesson....next time i advice you,na first costumer will pay -will get the items nlng para sure sis.mahirap ang ngpapagod tpos iisahan k lng? |
 | teeloves wrote on Mar 2, edited on Mar 2 I agree with Annemp comment. There are really numerous reasons why the buyer fails to pay or reply promptly. The sad part is for the seller because items are being reserved for the buyer, so items are on hold for days when it should be on display for other buyers to grab. In this case, responsible buying is called. I have read the same complaint of sellers, and this is always my advice: Always ask for a downpayment each time there's a transaction. If a buyer failed to pay after a certain reservation period, ignore him, go on with your business. That will save you from frustrations. There are still a lot of good buyers for you out there. ^_^ good luck!
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 | maximum tolerance naman binigay ninyo...i just feel tama naman what you feel...but if its reservation naman its best if you just be strict with your policy..just give a 5 day reservation, then kung wala pa them move on..give it to a client that's willing to pay asap...sorry nalang sila but youre just sticking to the rules...ako kasi when i buy from online sellers hindi ako nagpapareserve ng matagal..i just tell them im interested and ask for payment modes then i pay right away...but there was a time i got so busy and i had no one to ask to go to the bank to deposit etc, busy lang talaga, that i asked the seller to give me ample time...(kasi i travel a lot) madami talagang mababait na sellers, the thing is us buyers should not abuse the niceties of sellers and vice versa. vice versa? here's why, i, as a good buyer here at multiply, i just wish some sellers to be honest as well. like one seller i encountered, i got interested about an item she's selling, im very eager to get it cause it was really inexpensive...was about to pay the next day. she did not deny me the information about the expiration date..which i truly appreciated...unfortunately 2 months nalang expired na..i truly appreciated her honesty...but there are other sellers i encountered na mas maganda yung pics than the actual item,and were not giving enough info...parang "bahala ka ayaw mo di wag" ang dating...there are some who feel if i get many items nabawasan na yung shipping fee...you know stuff like that...surprises like these make you get more buyers...like this seller, i got items close to 3k, she waved the shipping fee...another one also waved the shipping fee kasi i got more than 7 items...ang saya di ba?? but one i regret...di ko na babanggitin kung sino, i received my items,two are broken and i told the seller about it but...wala syang ginawa...dedma...parang "sige anjan na sayo bahala ka na i got na your money" kind of attitude. i will never buy from her again kahit ano pang padala nyang fillers...yung ganung complaint at least try to talk to the client at wag kang man-dedma! ang pangit...treat your clients (online addicts like me) well.. NO LETS TREAT EACH OTHER WELL! para masaya lahat... |
 | you better post it dear.
to give them what they deserve. |
 | yeah. i think you should impose the 3 day reservation period. after that, and the buyer didn't bother letting you know of her intentions to purchase the item then by all means, forget about her and move on with your business.
be firm... less stress... less hassle. |
 | After the 3-day reservation at deadma pa rin, deadma ka na lang din! i-repost ulit ang item at ibenta sa iba! ;-p Ganun lang naman un diba? hindi ako seller, buyer lang, pero sister ko seller and buyer (pillbox) pero ganun ang gawa nya, unless nakiusap mag extend ng reservation... :) |
 | I agree with janetmillicent. kung dineadma ka nila, deadmahin mo na lang din sila. forgive and forget. tapos go on with your plans to stick like a glue sa bagong terms of sale mo. at least ngayon, narealize mo na may mga ganyang klase nga ng buyers and you now know how to deal with them. baka din kase future buyers get the wrong message when you post these bogus buyers... |
 | i never reserve an item unless i'm sure i want to buy it, and this is dependent on several conditions: first, may budget ako for it (hello!). two, ilang beses ko na tinignan ang pics tsaka binasa yung product description. three, naitanong ko na lahat sa seller yung dapat kong itanong. the joy reservers really aren't keen on buying. i think they just derive their thrill out of blocking other people from buying the thing they covet but cannot really buy. i like scouring reserved albums to get the seller to put me next in line for the item, especially if the item has been reserved for several months na (!). mas desirable nga yung item na reserved na. mas popular and therefore mas may potential maging sellable. now, my tip to sellers is this: shorten reservation period (max 3 days and absolutely no extensions), after that, entertain queries from other interested buyers who would want to line up for the item, or simply return the item to its old album--marami lang matutuwa na ibang buyers if they see na available ulit yung item they like. tapos, huwag na ulit mag-entertain ng reservation dun sa joy reserver na yon. walang sakit ng ulo, di ba? and it saves you from the painful dilemma of having to humiliate someone publicly. |
| I agree, deadmahin ang joybidders. Dapat after 2 days reservation, place the item on sale again. As a seller, I still recognize that buyers have the right to change their minds, if they just say reserve then reserve for a short time. Pero if they promise to purchase then that's a different story.
Pero in my case again, the payment (bank deposit) is the reservation. And until the buyer paid, it is still on sale. |
| Tnx muchos sa mga nag comment. We really appreciate 'em. We hope wala ng mapadpad na tulad nila sa store namin.:) |
 | Im a new seller here at multiply and yes I've been a victim of that. Ibang story naman yung sakin, I have a buyer who requested for a free shipping since 3 items yung bibilhin nya. So I granted her request thinking 3 items bibilhin nya. So i reserved those 3 items. After several days, I texted her just to follow up if she made payment na, she'll just pay for 1 item na lang daw and asked me kung okay lang free shipping pa rin. So i told her since 1 item kukunin nya she has to add P100 for the shipping. She did not reply. Then after awhile she texted me that she already made payment. And it was so wise of her not to include the shipping fee sa payment nya. Dahil daw akala nya cod daw yung shipping fee. The thing is I made it clear to her to add the shipping fee. I don't know if it's just her style so as not to pay for shipping fee or what.. *sigh* |
 | Hayz... there's no shortage of inconsiderate people talaga. I often wonder why there are people roaming around the planet with no regard for others' efforts and feelings. Parang.. wala lang. Kakainis ang mga ganun. Ako (and I'm sure a lot of people too) consider my every move, sinisigurado kong wala akong matatapakan or maiinsulto... di ako makakatulog na may na-aagrabyado ako!
What fashiondepot said is right.. before you order, make sure you have money at hand. If wala and you really really want to get it, before you promise anything make sure naman that you can pay at the time you asked for. :( |
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yes give them a lesson....next time i advice you,na first costumer will pay -will get the items nlng para sure sis.mahirap ang ngpapagod tpos iisahan k lng? 
